Review & Reputation Builder

Turn Every Happy Customer Into a 5-Star Advocate

Great reviews don’t just build trust—they drive decisions.
In today’s digital-first world, your online reputation is your new word-of-mouth. Whether you’re a startup, clinic, consultant, or service pro, a single negative review (or no reviews at all) could be costing you leads, clients, and revenue.

The Review & Reputation Builder by eBusiness Brain equips your business with a strategy-driven system to generate glowing reviews, resolve negative feedback, and build a rock-solid online presence across Google, Yelp, Facebook, and more.

What’s Included

Automated Review Request System

Smart workflows that request reviews post-service or sale, SMS & email templates tailored to your brand tone, Integration with CRM or POS system

Multi-Platform Review Monitoring

Google, Yelp, Facebook, Trustpilot, and industry-specific platforms, Real-time alerts for new reviews (positive or negative), Monthly sentiment analysis and trend reports

Negative Review Response Strategy

Done-for-you templated responses, Professional handling that protects your brand, Escalation workflow for unresolved complaints

Reputation Dashboard

Centralized portal to track ratings, trends, and response status, Easy-to-read analytics for team awareness

Social Proof Integration

Display positive reviews on your website automatically, Review widget for landing pages or checkout, Highlight testimonials in email campaigns and social media

Review Growth Campaign (90-Day Sprint)

Targeted outreach to previous happy customers, Re-engagement scripts and incentive ideas, Progress tracking toward review goals

Who It’s For

Local businesses with under 50 reviews or a rating below 4.5
Brands experiencing negative feedback or reputation dips
New startups looking to establish trust early
Service businesses needing a consistent stream of fresh reviews

Prerequisites

1. A Google Business Profile or verified listing on major platforms
2. At least 10 past customers to kick off outreach
3. CRM or contact list for automation setup (optional but recommended)

If you don’t have any of these, we can help set them up for you.

Key Benefits

Boost visibility in local search rankings
Build instant trust and credibility with new leads
Turn satisfied clients into powerful brand ambassadors
Protect your reputation with proactive monitoring and responses

Ready to Build a 5-Star Reputation That Sells?

We make sure your happy clients speak louder than your competitors